Where Did Your Past Customers Go?

Where Did Your Past Customers Go?

You may be surprised that after all you did for your buyers and sellers, they've decided to use another agent for their next transaction.

Then, the self-interrogation begins: "Was it something I did or said?" "What else could I have done?" "Are they crazy?"

  • Recognize that your potential repeat and referral sales are a fraction of what they should be.
  • Identify the potential cost of this unrealized production.
  • Develop a long-term benefit program.

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